Whatever it is we can do to enable you to run your business more smoothly; from assisting your internal team with a one-off systems improvement project to complete IT outsourcing; we’ll do it well and we’ll do it right the first time.
We are here to help solve any problems and maintain your computer with the best in personal computer support, guidance and product sourcing.
Using Netcom Zimbabwe is like having your own dedicated IT support department ready to help at any time, but without the usual associated high costs.
Comprehensive managed services and applications that incorporate user support, network administration, virtualisation and consultation
We recognise that you want your technology to “just work”, enabling you and your staff to perform your business tasks as efficiently as possible. We keep things simple, just common sense advice and delivery.
From sorting out your backups, installing and managing servers to working with cloud-based applications and email solutions - even office expansions and moves - we have the knowledge and experience to get you where you want to be. We pride ourselves on listening to our customers and providing practical and independent IT support and advice that is relevant to your needs.
Our Managed IT Solutions are created bespoke for every client. We can take the core of our extensive IT expertise and mix it with a good understanding of your business needs to create the ideal package to suit your business.
Tailoring your package starts with your initial enquiry. We can visit you at your premises to discuss your business, existing systems and future plans. Spending time on- site can help us further understand your IT requirements. With a wide range of I.T services, Netcom Zimbabwe can act as your IT department either for a simple monthly fee or on an ad hoc basis.
We won't wait a few days to respond. We get back to you fast so you know when your problem will be resolved
We don’t clutter our communication with consultant-speak designed to make your issues appear more complex
Business solutions to business problems. We don’t try to sell you the latest techno gizmo – instead – we listen to you
Driven by this client-focused approach, ensuring our solutions are tailored to your specific situation.
Quick PC fixes to total server and network engineering – we’ve got it. Problem we can’t solve? we know who to contact
We follow and enforce Security Best Practices for all our clients, as well as internally.
Because we are a small firm, we’re also responsive, flexible and agile. Adapting as your business requirements change
Small company or large organization, we never accept a project unless we believe we can make a positive difference.
Our staff genuinely cares about every client. This drives us to provide absolute, fanatical support of their systems.
For those companies who do not have a dedicated IT person or department it can sometimes be useful to have an IT technician onsite at your business.
We can usually have a member of our team onsite once a request has been made, and unless in exceptional circumstances, they will remain onsite until the problem is solved or equipment fixed. When it comes to specific projects we will always work with our clients to plan and execute change to cause the minimum amount of disruption both to staff and to your customers.
We can design, install and manage your entire network. We can supply most network hardware such as switches, routers, patch panels and cabinets, plus our installation engineers are experts in their field.
Whether you need a totally new system, to extend an existing network, or maybe you would like to improve on what you already have, we have it covered. From design through installation and thorough testing. We can also design and install both ticketed and free access public Wi-Fi networks. These can be as an added bonus for customers present on your premises.